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Privacy Policy

1 Introductory Terms

1.1
In the following statements ‘We’ ‘Us’ and ‘Our’ refer to Fabric FirstArchitects Ltd.
1.2
We are committed to protecting your privacy and We, therefore, ask that youread this Policy before providing Us with any Personal Information.

2. Introduction to Data Protection Act

2.1
The Data Protection Act 1998 (the “Act”) came into force on 1st March 2000. It contains safeguards to ensure that organisations handle personal information fairly and lawfully, and gives individuals important rights to access data held about themselves, and to have such data amended if found to be inaccurate.
2.2
In order to operate successfully, We collect and use personal information about groups of people with whom We have had or may have dealings, including employees, suppliers and clients/customers. In addition, We may occasionally be required by law to collect and use certain types of information to comply with the requirements of Government departments.
2.3
We are required to notify the Information Commissioner of the types of personal data We process, including the purposes for the processing and to whom the data may be disclosed.
2.4
The lawful and correct treatment of personal information is very important to Us in order for Us to maintain the confidence of those with whom We deal.
2.5
Procedures are implemented to ensure that We process personal data fairly and lawfully, in accordance with the principles and requirements of the Act. For more information about the Act and the role of the Information Commissioner,please refer to the Information Commissioner’s website at www.ico.gov.uk/.

3. Our Use of Personal Information

3.1
We and other organisations which assist us in providing services to you will
use information about you (‘Personal Information’) to provide and enhance Our
services to you and for purposes ancillary to this.
3.2
If you need to provide Us with sensitive Personal Information, you consent to Our processing of this information where necessary, for the purposes described above.
3.3
We may need to search the files of credit reference agencies who will record the search. We may share information about the way in which you conduct your account with other credit providers and credit reference agencies.
3.4
We may share the information We hold about you with other reputable organisations.
3.5
We or they may contact you by mail, telephone, e-mail, fax or other electronic means with offers of goods and services or other information which may be of interest to you. By providing Us with details such as a fax number which enable Us to contact you in these ways, you consent to being contacted in that manner for these purposes.
3.6
If you would prefer Us not to use your Personal Information for the purposes set out at paragraphs 3.4 and 3.5 above, please tick the appropriate box provided when your Personal Information is given to Us.

4. When might We Disclose your Personal Information to Others?

We will not disclose your Personal Information to third parties not referred to above except in circumstances which are permitted by law, such as the following:
- Where We are required to do so by courts of law or to comply with other legal obligations including accounting and taxation requirements.
- To detect and/or prevent crime.
- For credit reference purposes.

5. When might We transfer your Personal Information Abroad?

5.1
For the purposes described above, We may sometimes need to transfer your Personal Information to other countries. Unless you inform Us to the contrary by contacting Us at the above address, your consent to the use of your Personal Information in terms of this Privacy Policy will also be taken as consent to transfer your Personal Information abroad.
5.2
If We do perform such transfers We will ensure that the requirements of the Act in relation to foreign transfers are complied with.

6. Monitoring

6.1
Please note that if you communicate with Us electronically, including bye-mail, telephone or fax, this communication may be randomly monitored or recorded to protect the interests of Our business and Our customers. This includes for the purposes of maintaining high quality standards, crime detection and/or prevention and to ensure that Our employees comply with legal obligations and Our policies and procedures (including customer relations practices).

7. Hyperlinks

7.1
We may provide hyperlinks from this web site (“the Site”) to web sites of other organisations. Please note that different Terms & Conditions and privacy policies will apply to other web sites.

8. External Information Sources

8.1
We may on occasion obtain Personal Information from external sources such as credit reference agencies and other organisations with which We are associated or with which We conduct business.

9. Requests for access to Personal Information

9.1
We are happy, on request from you, to provide details of your Personal Information, including Personal Information which We have obtained from external sources. We may charge a small administration fee in relation to any requests for access to Personal Information. If you wish to request access to personal information, please write to the data protection adviser whose address you will find at the end of this privacy policy.

10. Information Updates

10.1
Please help us to keep your Personal Information current and accurate by contacting us at the address given at the end of this privacy policy if you notice that your Personal Information is inaccurate and/or out-of-date.

11. Security

11.1
As you may be aware, no data transmission over the internet can ever be entirely secure. As a result, while We will use reasonable endeavours to protect your Personal Information, We cannot guarantee the security of your Personal Information and the use of the Site (including any e-mail facilities) is at your own risk.

12. Changes to this policy

12.1
We request that you refer to the Site on a regular basis to ensure that you are aware of our most recent policies (including this Privacy Policy) and Terms and Conditions of Use of the Site.

13. Address for Correspondence

If you wish to advise Us of any changes to the Personal Information you have previously provided or notify Us that you no longer wish Us to use your Personal Information for the purposes set out in paragraphs 3.4 and 3.5 above, please write to:·        

Fabric First Architects Ltd
Sunnyfield,
Culford Road,
Fornham St Martin,
Suffolk,
IP28 6TN

14. Cookies

14.1
A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse our Site and also allows us to improve our site.

14.2
The cookies we use on the Site allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our Site works, for example by ensuring that users are finding what they are looking for easily.

14.3
Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself by opening an account, or filling out a form, you remain anonymous to us.

15. How to contact us

If you have any questions, comments or requests about the Site generally, please contact us by email to: hello@ffarchitects.co.uk

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